Privacy Policy

This privacy policy was updated on 24th May 2018 and is GDPR compliant.

The nominated Data Protection Officer for Compass Presents (Compass Film CIC) is;
Miss Charlotte Louise Harman
and can be contacted with regards to questions about Compass Presents’ GDPR compliance via charlie@compasspresents.com

Compass Presents is committed to ensuring that your privacy and information is protected. The following policy explains how we use the information we collect from you and what information we collect. By submitting your information you consent to the use of your information as follows

Registering on our mailing list

We collect data from you if you volunteer your information via an online form found on our website. This data is only collected if you volunteer it.
If you do not volunteer your own information, Compass Presents does not collect any information from you.

Compass Presents uses a third party service for our mailing list; Mailchimp (read privacy policy and terms of use).
Compass Presents will ask for a full name and email address when signing up to our mailing list.
We will use this information to email you with updates about our company and event, and ticket buying instructions, which you have indicated legitimate interest in.
We will never allow your information to be used by third parties.
You have the option to unsubscribe from this list at any time via a link which is clearly displayed in the email.

Audience Surveys
Following an event, we often use a third party service to collect data and responses about the events we produce. To do this we use a third party service; Survey Gizmo (read privacy policy and terms of use)

Compass Presents relies on third party funding for many of our events. A condition of funding often requires us to submit survey questionnaire results to the relevant bodies that awarded the funding. Therefore the information you provide to us, will be shared. Please note: Completing a survey is always optional and it will always be clearly stated what the data you give us will be used for and shared with. You will always have the choice to fill out the survey anonymously.

Ticket Buying Information
When Compass Presents produces a show or event, you will need to purchase a ticket and provide us with a certain amount of data. Compass Presents uses third party services in order to sell our tickets. They are; Headfirst Bristol (read privacy policy and terms of use) and Eventbrite (read privacy policy and legal terms).

We use the data collected via these website to ensure your entry into our events. This can include storing your data via the associated mobile applications of the services in order to scan the corresponding barcode on your ticket. This can also mean having a printed guest-list with your information, which is destroyed following the event. Only Compass Presents employees have access to this information.

For more information about the storage of your payment details please refer to the respective third party ticket sellers privacy policies.

Sharing Data
Compass Presents will never sell or otherwise share personal data with anyone outside of Compass Presents.

Other Websites and their Privacy Policies
The Compass Presents website may contain links to external websites managed and maintained by external companies. We are not responsible for the privacy practices, cookie policies or the content of such websites or of other third parties.

Your Rights
You have a number of rights regarding your personal data. They are applicable at any time and are as follows;

You are free to ask us how we are using your data
You may request that your personal data is corrected if you believe it is incorrect
You can ask us to remove your personal data at any time.
You may request a copy of your personal information which we hold about you
If you would like to request any of this information please do so by emailing hello@compasspresents.com.